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May

Senior Service Technician

SECURECORP - Eastern View, VIC

Any Industry
Source: uWorkin

JOB DESCRIPTION

SECUREcorp are a progressive and dynamic security company. Currently operating on a national scale, with a large client base we are able to provide you with stability, challenge and variety in your role.

With offices in almost every capital city of Australia, the SECUREcorp group of companies now employ well over 3600 staff and have expanded our services into New Zealand.

Job Description

About the role

A new opportunity exists for an experienced Senior Security Technician to support SECUREcorp’s Technology Division as it services its new and existing clients.

In this role you will be responsible for the installation, service and maintenance of Security system hardware, software and the provision of diagnostic advice. You will be responsible for installing, repairing, correcting malfunctions, modifying or updating hardware or software configurations as required and for responding to requests for emergency repairs.

You will be responsible for liaising and proving high level support to our stakeholders to ensure customer satisfaction.

Desired Skills and Experience

Key requirements for this role will include, but are not limited to the following:

· Build and maintain strong relationships with clients to ensure stakeholder satisfaction

· Manage on-site installations

· Troubleshoot and identify causes of software and hardware malfunctions

· Monitor performance of equipment and software

· Providing a high level of technical support

· Build strong relationships with clients to ensure stakeholder satisfaction

To be considered for this position you must be qualified in and demonstrate the following:

· Experience in software and hardware troubleshooting and maintenance

· Strong customer service skills

· Excellent interpersonal and communication skills

· Team player

· Proactive attitude

· Problem-solving skills:

· Open Cabler License (mandatory)

· Security License – Installers Certification (mandatory)

· White Card

· Working at Heights

· Elevated Work Platform ticket

· First Aid Certificate

To ensure you can perform to the best of your ability a fully maintained Company, Tools of “Trade”, Laptop, Mobile Phone, and IPad, will be provided

If you are seeking a dynamic role with a progressive company with career progression, then this is the perfect opportunity for you. Apply now!

SECUREcorp (VIC) PTY LTD Private Security Business Licence 696-562-10S